Eluno WA Direct to customer – ELUNO index

Eluno WA Direct to customer

Privacy Policy

Longivitate Pvt Ltd ("we", "us", "our") operates this application solely for internal business communication purposes via WhatsApp Business Platform.

Last updated: July 27, 2026


1. Data We Collect

Through this application, we may collect:

  • Phone numbers of users who interact with us via WhatsApp
  • Message content sent to and from our WhatsApp Business number
  • Basic profile information visible on WhatsApp (name, phone number)

2. How We Use This Data

Data collected is used exclusively to:

  • Respond to customer queries and support requests
  • Send transactional and service notifications
  • Manage customer relationships via our CRM (TeleCRM)

We do not sell, rent, or share this data with third parties for marketing purposes.


3. Data Storage & Retention

  • Data is stored securely within our CRM systems
  • You may request deletion of your data at any time

4. Third-Party Services

This app uses:

  • Meta WhatsApp Business Platform — for message delivery
  • TeleCRM — for CRM and communication management

Both are governed by their own privacy policies.


5. Contact Us

For any privacy-related queries:
Email: chandra_rathi@longivitate.in
Company: Longivitate Pvt Ltd, Bangalore, India