Eluno WA Direct to customer
Privacy Policy
Longivitate Pvt Ltd ("we", "us", "our") operates this application solely for internal business communication purposes via WhatsApp Business Platform.
Last updated: July 27, 2026
1. Data We Collect
Through this application, we may collect:
- Phone numbers of users who interact with us via WhatsApp
- Message content sent to and from our WhatsApp Business number
- Basic profile information visible on WhatsApp (name, phone number)
2. How We Use This Data
Data collected is used exclusively to:
- Respond to customer queries and support requests
- Send transactional and service notifications
- Manage customer relationships via our CRM (TeleCRM)
We do not sell, rent, or share this data with third parties for marketing purposes.
3. Data Storage & Retention
- Data is stored securely within our CRM systems
- You may request deletion of your data at any time
4. Third-Party Services
This app uses:
- Meta WhatsApp Business Platform — for message delivery
- TeleCRM — for CRM and communication management
Both are governed by their own privacy policies.
5. Contact Us
For any privacy-related queries:
Email: chandra_rathi@longivitate.in
Company: Longivitate Pvt Ltd, Bangalore, India